Tenant Services with First National Real Estate Lewis Prior

The following information may assist you during your Tenancy with Lewis Prior Home Rentals.


Please click on your area of interest.

1.   Application Forms

2.   Change of Contact Details

3.   Care of Property

4.   Car Parking

5.   Electricity, Gas & Telephone

6.   Giving Notice/ Breaking a Lease

7.   Insurance

8.   Keys

9.   Office Hours

10.   Periodic Inspections

11.   Property Condition Report

12.   Rental Bond

13.   Rental Payments/Arrears

14.   Repairs & Maintenance

15.   Vacating/Final Inspection

16.   Water Supply & Consumption

17.   View Available Properties

1. Application Forms

Applications can be made by contacting our office during office hours or notifying our Property Manager upon your attendance at a suitable property. A link will be forwarded to you. The application must be completed in full, copies of acceptable identification provided along with any other requested documents to ensure prompt processing. A successful Tenant will be an applicant whose application and references meet with the Landlord’s approval. Only the applicants listed on an application will be allowed occupancy and there will be no sub-letting of the property without the written consent of the Landlord.

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2. Change of Contact Details

It is very important that our office is notified immediately of any change of postal address, contact phone numbers, email address or employment details for any Tenants in occupancy. 

Click here to email us.

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3. Care of Property

If you are renting a house or home unit with its own private yard, then you are fully responsible for the whole of the land that you are renting. It is the Tenants responsibility to maintain the home and grounds in the same condition as provided at time of occupation, including watering, maintaining lawns, gardens, pathways, driveways and weeding to the satisfaction of the Landlord. The Tenant is also responsible for maintaining all drains, gutters and downpipes, keeping them free from leaves, debris and obstruction. The Tenant will report any blockages to the Agent.

Tenants will not place Blu-Tak, 3M hooks, adhesive tapes, pins, nails, screws or any other sticky substances on the wall, ceilings or doors.  This includes metal hangers over the top of doors. Additional hooks may be requested by contacting the Property Manager who will seek the Landlord’s authorisation.

Tenants will not burn candles or incense sticks near walls, ceilings, doors or window furnishings. Any costs to rectify damage or discoloration caused from soot/residue to any part of the property will be at the Tenants expense.

The Tenants are advised to use soft furniture pads on the legs and base of any tables, chairs, beds or  loose furniture in the property. It is also essential that a durable mat be placed under computer desk/chairs to prevent undue wear. Any damage caused to flooring by the Tenants furniture/computer chairs will be repaired at the Tenants expense.

The Tenants agrees to take care when operating all blinds and curtains throughout the property to avoid damage being caused to venetian slats, draw cords, chains etc. Do not manually pull back or down on edges of blinds/curtains. Do not remove fixings or warning tags. Blind chains and curtain cords can be a danger to young children so please supervise them and do not allow them to touch or play with these items.

For the efficient operation, maintenance and power saving of air conditioners, Tenants are required to clean/wash the removable air filters every 3 months. Instructions for this process can be found in the appliance manual provided at the beginning of the Tenancy. If in doubt, please contact your Property Manager.

Tenants are not to place hot items on to counter tops under any circumstances and are advised to use a chopping board in the kitchen at all times.

Smoking of any kind (including vaping) inside the residence is totally PROHIBITED at all times.

No animals, birds or reptiles are to be kept on the premises at any time unless specifically agreed in writing by the Landlord.

All rubbish bins MUST be stored to the rear of the dwelling and out of sight at all times with the exception of the designated rubbish collection day. Rubbish bins will be placed behind carport/garage roller door, behind fence line or in designated area of a unit complex. Tenants are required to clean all rubbish bins at the property on a regular basis.

The Tenants hereby agrees and acknowledges that the premises are to be used solely for residential purposes and no business shall be conducted from the premises.

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4. Parking

Vehicles are only to be parked in the driveway, garage/carport or designated parking spaces. FINES may apply to incorrect parking on Strata/Community property. At no time are vehicles to be parked on lawns or garden areas. Tenants must ensure that the parking area is protected from oil leakage from any vehicle by the use of drip trays. Clean up of oil or other fluid spills will be at the Tenants expense.

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5. Electricity, Gas and Telephone

It is solely the Tenant’s responsibility to arrange connection of services to the property in their name and to have all accounts finalised upon vacating. 

To arrange connections please contact:                          

Move Me In - 1300 911 947 | support@movemein.com.au | www.movemein.com.au

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6. Giving Notice / Breaking A Lease

A Residential Tenancy Agreement is a binding Contract providing protection for both the Landlord and the Tenant. The Residential Tenancy Agreement can be terminated by the Tenant in the following ways:
1. If you intend to vacate the premises at the end of your fixed term Lease you are required under the Residential Tenancies Act to give a minimum of 28 days notice in writing, prior to the end date of your lease. 

A notice suitable for this purpose can be found HERE.

2. If you intend to vacate the premises and there is no fixed term Lease (Periodic Tenancy), then you will be required to give 21 days' notice in writing, prior to your intended vacating date.

A notice suitable for this purpose can be found HERE.

3. If, however, unforeseen circumstances arise and you must vacate the premises prior to the end of      your fixed term Residential Tenancy Agreement, please contact your Property Manager                              immediately.

A notice suitable for this purpose can be found HERE.

In the case of a Broken Lease, you will be responsible for:
  1. Placing the request to break your Lease in writing to Lewis Prior Home Rentals. This notice should include the date that you intend to vacate the property.
  2. The continuation of all regular rent payments, in full, through until the date that a new Tenant takes occupancy of the premises or the date that the Lease expires.
  3. Payment of the Letting Fee, equivalent to 2.2 weeks rent (including G.S.T.), to secure a suitable new Tenant (subject to the formula applied under the Residential Tenancies Act).
  4. Payment of all marketing expenses (subject to the formula applied under the Residential Tenancies Act).
  5. Payment of all outstanding Tenant Invoices including the Water Usage and Supply charges.

For more information on costs associated with breaking your lease, please click HERE for the Consumer & Business Services fact sheet.

Please note: In the event that a Tenant breaks a Lease there is no obligation for the Landlord or Agent to commence marketing of the property until the property has been vacated.

It is, however, in the best interest of all parties to have the property re-leased as quickly as possible. Therefore, we recommend the following points if marketing is to commence prior to vacating the premises:
  • Presentation – Ensure the property is neat and clean for inspections (including the gardens) as it will assist with leasing the home quicker.
  • Inspections – Please be as accommodating as possible for private and open inspections. The sooner people can see the home, there is greater potential for it to be re-leased quicker.

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7. Insurance

We strongly recommend that Tenants obtain Contents Insurance for their furnishings and personal items. The Landlord has no obligation to insure your personal belongings.

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8. Keys

A duplicate set of keys is retained by Lewis Prior Home Rentals for emergency access. Under special circumstances, and upon producing identification, the keys can be borrowed, during office hours, but must be returned to our office on the same day.

No 'lock out' key service is available outside of our normal office hours, on weekends or public holidays. Any and all Locksmith costs incurred by the Tenant to gain access to the property are at the Tenants expense.

It would be advisable that you make your own private arrangements regarding the location of a spare key, should you accidentally lock yourself out of the premises.

Locks are not to be changed without the written consent of Lewis Prior Home Rentals.

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9. Office Hours

For general enquiries - Monday to Friday - 9.00 a.m. to 5.00 p.m.

Lewis Prior Home Rentals -

Office: 08 8358 0999

Email: rentals@lewisprior.com.au 

245 Diagonal Road, Warradale SA 5046

Office: 08 8358 0999 all hours                                  
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10. Periodic Inspections


Your first Routine Inspection is held approximately 6 weeks following the commencement of your tenancy. From then on, Routine Inspections are conducted approximately every 16 weeks .

We will email or post notification of your scheduled routine inspection 7-14 days prior to the inspection date. You will also receive an SMS the day before as a reminder.

If you are unable to attend, the inspection will be completed without your presence. In that case, we will gain entry to the premises with our office keys. When we leave, we will ensure that the property is securely locked.

PHOTOS - Part of this inspection may involve taking photos of the front and rear yard, and any areas of concern inside the property (eg. repairs required). 

WET AREAS - Please be aware that part of the inspection may include the opening of cupboard doors to check underneath any wet areas (including sinks and basins) to check for any water leaks or damage that may have occurred.

Please make sure that any approved pets at the property are removed or restrained for the duration of the inspection.

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11. Property Condition Report

The Property Condition Report is filled out at the commencement of your Tenancy to record the cleanliness and general condition of your property. It is the sole record of the condition of the property and therefore must be checked by the Tenant, signed and returned to our office within 14 days of the commencement of the Tenancy.

If Property Condition Report is not checked, signed and returned to Lewis Prior Home Rentals within 14 days, the Tenant shall be deemed to agree with any and all comments noted in the original report carried out by the Property Manager.

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12. Rental Bond

Lewis Prior Home Rentals requires that a Bond be paid before the commencement of all Residential Tenancy Agreements. The Bond will be lodged as required with Consumer & Business Services. The Bond is held as security against any damage, undue wear and tear and/or outstanding monies owing at the end of the Tenancy.

The Bond will be refunded to you promptly, after you vacate, provided that the property is left in the same condition as when the Tenancy commenced and there are no outstanding monies owing.

Bonds are not transferable.

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13. Rental Payments / Arrears

Rental payments are to be made fortnightly in advance by Direct Debit or by transferring dircetly to our Trust Account using the Tenancy Reference Number, as supplied with your Residential Tenancy Agreement.

If at any time you are unable to pay your Rent on or before the due date, please make immediate contact with your Property Manager.

Failure to pay rent may result in proceedings to terminate your Tenancy.

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14. Repairs & Maintenance

All general repairs and maintenance matters are to be immediately reported by logging in to your Property Me Tenant portal. You will be required to enter your name, address, contact details and the nature of the required repairs (including the make and model of any relevant appliances). Photos may also be uploaded to ensure the clarity of your report. All repairs will be attended to as promptly as possible, however, it is often necessary to obtain the Landlord’s approval and/or quotes before any work can commence. To report maintenance, click HERE.

EMERGENCY REPAIRS: If you have an emergency repair after office hours, please follow the above procedure and also contact your Property Manager immediately on the office phone number                  08 8358 0999. This phone number is diverted to a nominated mobile phone after office hours.

Please do not email Emergency Repairs at anytime.

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15. Vacating / Outgoing (Final) Inspection

When you have given notice to terminate your Tenancy we will require that you supply us with your forwarding address and contact details.

Arrangements should be made with the Property Manager for a suitable time to conduct an Outgoing Inspection of the property and an Inspection Guide will be provided to you, as a checklist to assist you, as you prepare to vacate.

The Outgoing Inspection can only be completed once the property is free of all personal effects, carpets professionally cleaned and stains removed (if required), all general cleaning and gardening completed.

Please be reminded that you are responsible for rent until all keys for the property have been returned to Lewis Prior Home Rentals.

Bond refunds are only processed after the satisfactory completion of the Outgoing Inspection and the payment of all outstanding monies (including water usage charges) have been paid.

Feel free to download our free to download our Outgoing Inspection "Cleaning Checklist" HERE.

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16. Water Supply and Consumption


Unless otherwise specified in your Lease Agreement, the Tenant will be responsible for all water supply and consumption charges on the property. Accounts will be forwarded to you on a quarterly basis and adjusted for the period for Tenancy. 

The Water Meter will be read at the Outgoing Inspection and consumption costs calculated. The Water Invoice will need to be paid prior to the Bond refund being authorised.

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17. View Available Properties

All of our available rental properties are listed on this site with description, photos and lease terms.

Just click here to view available properties.

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